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Reward Points

Configuring & Using "Reward Points"

The first step in using ProductCart's Reward Points module is to configure its general settings using the Marketing > Manage Reward Points > General Settings link in the ProductCart Control Panel. Before proceeding, please review the following definitions, which will be used throughout this chapter.

  • Reward Points. Units that are assigned to products, and that customers accrue when making purchases and referring other customers (if this feature is enabled). They can only be positive integers. They can be called by any name: miles, credits, golden nuggets… That’s up to you.
  • Conversion Rate. The conversion rate sets the ratio at which points are translated into money by the system. How much should 100 points translate to? If the conversion rate were set to 100%, each point would translate to one dollar, and therefore 100 points would translate to 100 dollars. 150% means that each point translates into $1.50. 20% indicates that each point is equal to $0.20. And so on. Assign points to your products and set the conversion rate in a way that makes sense to your business.
  • Referral Points. The Reward Points module allows you to reward customers for referring new, purchasing customers. Referral Points indicate how many points a customer receives when he/she refers a new customer to the store.

From the Marketing menu, select Manage Reward Points. The Reward Points start page is displayed. Select General Settings to configure Reward Points.

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